Client Testimonials

July 2024 - F5 set the highest standard for letting agents across Belfast. We have rented with them for 2 years, and at every point they have gone above and beyond to support us. Every maintenance or repair issue, of which there were few, were attended to quickly and professionally. The team were always friendly and responsive, taking a personal approach which clearly demonstrated their interest in the wellbeing of their clients. Truly the best experience I have had during my 10 years of renting in Belfast. I would absolutely recommend F5 to any renters or landlords out there who are looking for an excellent service - I haven’t encountered any agency who do a better job. Sending our sincere thanks and appreciation to the team!

May 2024 - I highly recommend F5 Property Limtied. They are professional, efficient, and are quick to attend to any maintanence issues. They also genuinely care about their tenants.

May 2024 - I had such a positive experience with the team at F5 property Limited. From finding my apartment, helping out efficiently when needed during my stay and working diligently to ensure I had a smooth process when time came for me to move. Job well done

Nov 2023 - I honestly can not say enough good things about F5 Property! Christine, Ciaran , and James couldn’t be more helpful, honest, and very friendly. I recommend them ,no problem! You are in safe hands working with them. They are all just that cut above!
Please note - I am not related nor paid by this company 😂
With lots of cowboys out there in the property market- and your home being so important , you want honest, helpful,reliable , and great communicators!

Oct 2023 - Since last 2yrs I have been a tenant of F5 Property, its been an excellent experience. All the maintenance and concerns were solved within no time. The team is very much approachable and kind. Will definitely recommend them to anyone in need.

Oct 2023 - F5 are superb, it is the level of service which is excellent always prompt and efficient and I would highly recommend the team to potential property clients in the market tenant and landlords. Top class

Oct 2023 - Fantastic company. Clear communication throughout the process of securing my rental and moving in. Always know they are available if support needed. Highly recommend!

Sept 2023 - I'd recommend F5 to anyone. They were very helpful and the flat I rented was ideal. If I was living in Belfast again I'd hope to rent with them.

Sept 2023 - The guys at F5 were a pleasure to work with from start to finish. Always easily reachable any time of day and very quick to assist with any maintenance issues. I couldn't recommend F5 highly enough to anyone looking to rent.

Juky 2023 - It’s been such a positive experience renting with F5 Property. James and Christine are both professional and approachable, and we’re never kept waiting when we approach them with any queries or maintenance issues. It’s been a breath of fresh air to communicate with a letting agent that are so transparent and who take the time to ensure that you feel listened to as a tenant! Would highly recommend to anyone seeking a rental property at the moment 

Mar 2023 - Got a smooth and swift move in. All my request responded to quickly. Christine and James are so friendly.

Mar 2023 - Great business to deal with from the get go always responsive to any requests and overall a great experience with F5 properties!

Feb 2023 - Like many people my age, I have landlord horror stories. This is not one of them. Like many people moving into their first big-girl house, the prospect is intimidating. This is not one of those. I have found in F5 a management that believed in my application despite the extreme competitive nature of the market, and an extremely responsive support system. Any issue with tenancy can be logged in online, and will receive an immediate response. James, the property manager, responds to emails nearly as quick as I do, which I'm sure should be measured by some experts as I'm sure a record has been broken. It is really reassuring in this day and age to know that there is desire to help people improve the most important place - their home - and to guarantee them a quality of living. So thank you!!

Jan 2023 - I have worked along side F5 Property for the past several years. In that time I have been really impressed with not only their professionalism and dedication but also with their systems of work in place for both planned and reactive maintenance. I would wholeheartedly recommend F5 Property to not just landlords looking to rent or sell their property but also to prospective tenants who can be assured of dealing with a very approachable family business.

Julian Crothers
Energy Solutions NI

Dec 2022 - Very Professional Company, easy to work with. When works we’re needed, carried out quickly and to a high standard. Very easy to deal with.

Dec 2022 - We've been renting from F5 for cose to 6 years and have been delighted with the services provided.

Any maintenance issues are resolved quickly. The whole process from first viewing of the property to all paperwork's were handled swiftly and professionally.

The F5 team themselves are friendly, personable and easy to contact. 

Dec 2022 - For just over 5 years, F5 property have been managing the rental of my property. They have always had tenants in my property who have been respectful to the property and I have had nothing but positive experiences. If anything in the property does break, F5 property are very efficient at getting in touch with tradespeople/handymen to organise a fix/repair, this is especially helpful for me as I live 45 minutes away from my property and don’t know reliable tradespeople (who don’t cost a fortune) in the local area to my property. F5 property are also on the ball when it comes to things like keeping the gas boiler serviced (something that can easily be missed by landlords)

If you are looking for a management company that are professional, friendly and very organised, I can’t recommend F5 enough.

Dec 2022 - Fantastic business to deal with. Customer service has been excellent from the very start. Rapid response to any issues I have encountered at my rental property, ensuring the problems are always resolved quickly. Communication along the way is always of the highest standard, so you always know where you stand. Great people to deal with, I couldn't recommend more

DEC 2022 - I’ve had a great experience using F5. Their service has always been professional, efficient and friendly! Highly recommend 

Dec 2022 - Extremely professional & super friendly!
F5 were so easy to get in touch, schedule a viewing and sort the paperwork with when I relocated to Belfast. I went through loads of agents, and F5 was definitely the smoothest. Unfortunately, I missed my initial viewing; Christine was accommodating and immediately rearranged it. Service has been excellent!! Highly recommend!!

Nov 2022 - It is the second time I am rending an apartment through F5 Property. Couldn't be more satisfied with their services and the overall communication! Highly recommend!

Nov 2022 - Great estate agents, always extremely courteous and helpful, communicates promptly and with plenty of notice when required, and any issues are fixed within a matter of days without having to chase after them!

Oct 2022 - I have had a very positive experience with F5 property. Very helpful agents who respond quickly and resolve issues very quickly

Oct 2022 - Very professional and quick . Thanks for arranging a home for us

Oct 2022 - Great service.  Came out to complete the work extremely quick and done a great job!

Oct 2022 - Brilliant agents, can't fault them! Never had an issue in my time with them, any repairs were acknowledged and sorted promptly. Always friendly and helpful. Highly recommend!

Sept 2022 - Christine, Kieran and Brian have been a pleasure to deal with over the 4 years we were tenants. Very professional and always had great communication from them. Any maintenence that was required for the property was always dealt with in a timely manner. We Couldn't recommend them enough! Thanks Aidan & liz

Sept 2022 - Very responsive, understanding and easy to communicate with

Sept 2022 - Very helpful with the application process and quick to respond to any issues with the house . Would highly recommend

Aug 2022 - Very happy with the level of professionalism and service from F5

July 2022 - Best experience of renting I've had, especially in terms of ease of communication with agents and property standards.

June 2022 - We’ve been renting with F5 for almost three years and it’s been a great experience.

The team are easy to contact and quick to respond, any maintenance issues we’ve had have been dealt with very quickly. Any information such as work needing done to the building or fire safety inspections has been clearly communicated to us, which we appreciate. Renewing the lease is an easy and straightforward process.

We would 100% recommend F5 as an agent!

June 2022 - Have been with F5 for 3 years and they have always been helpful and quick to reply to any query or issue. I interact with Kieran, Christine and James most and cannot say anything but positive things as to how they deal with everything! Definitely make renting easier!

May 2022 - We had a great experience renting from F5. The team are always very easy to contact, and any minor issues were always solved quickly. The online system of reporting any problems makes things really easy. Moving in was smooth, and the house was clean. They were kind enough to accommodate a moving out date that suited us, and Christine did a thorough and fair inspection as we were leaving the property. Thank you F5!

April 2022 - I've been renting out my house with F5 Property now for 7 years and I am extremely happy with their service. Christine and Brian will spend time ensuring I get the right tennents for my property. I always get informed of any maintenance issues and its good to know the tennents are being looked after aswell. You definitely get the personal touch with F5 Property and I would highly recommend them.

Mar 2022 - I have been a year in this newly renovated one room flat Rental in East Belfast. All dealings were conducted with efficiency and good cheer and the rent is fair. Maintenance has been carried out promptly on the small number of occassions that it has been required. I am taking the place for another year.

Mar 2022 - Just finished my lease with F5 property and have to say I'm very delighted with the service and professionalism that has been shown to me.

The tenancy process was applied for and signed online. Very handy.

The property was properly clean when picked up and Christine was very knowledgeable in advising on what type of cleaners we should use and what we should avoid.

F5 was very easy to contact through email during all the lease period and they offer an online maintenance repairing app that works very well and is very convenient. 

Feb 2022 - An excellent agency with a great friendly profesional team.

Christine is super helpful and nice. The process was so organized and went smoothly from viewing to signing and even the maintenance service is very responsive.

We are extremely delighted to be a tenant with them.

Highly recommended!

Dec 2021 - Very good estate agents. Efficient and friendly in the viewing and letting process. Very responsive and quick to resolve maintenance issues also. Highly recommended!

Dec 2021 - Just finished my 12 month lease with F5 property and have to say I'm EXTREMELY delighted with the service and professionalism that has been shown to me.

Tenacy was applied for and signed online?!? NO TRIPS TO BELFAST OR TRYING TO FIND PARKING! Uploaded my ID and my details all online and signed for my agreement digitally!

Picked the property up and was greeted by Christine who was extremely friendly and helpful... (She even arrived earlier to sign for our virgin internet parcel) which I thought was very thoughtful!. The place was very clean and Christine was very knowledgable in giving advice on what type of cleaners we should use and what we should avoid!

Brian was more back office role and sorted all the administration and forms out and had organised the repairs and everything else out... I literally had nothing to do as this was all organised and prepared for me!

F5 were only ever an email away... our shower had broke and leaked everywhere... i reported this ONLINE whilst in work and the shower was fixed and repaired for me arriving home! The online maintenance repairing is amazing and convenient.

The best way to describe F5 is "the professionalism and organisation of a large established business and the feel and personalisation of a family one"

Wish I could give you constructive criticism but I literally can't think of anything.... Good luck in the future Brian and Christine! 

Dec 2021 - Ive been a tenant in one of their property, and i must say that they had a superb service. They respond quickly to my query and complaints specially maintenance services.

Dec 2021 - I can not recommend f5 property highly enough. They are incredibly professional, they will go above an beyond to help you and they ensure you are happy in your rental. Christine has been amazing and I am very grateful to her for making moving that little bit less stressful. Would definitely recommend renting from them

Nov 2021 - We rented our first property with F5 Property. Everything was great from the beginning to the end of the tenancy. Christine and James are very kind and helpful people. Highly recommend them; we hope to be their clients again.

Oct 2021 - I have used F5 for over 10 years now and they have been brilliant every step of the way. Very attentive, high quality of work and very personal. Could not recommend highly enough.

2021 - Great experience with these agents. We've let from them for 5 years and never had an issue. Always communicative and quick to respond whenever we had a problem in the house (which was rarely over the 5 years of our rental). The whole team, especially Kieran and Christine were always friendly, helpful and a pleasure to communicative with. Having worked in the industry myself, I think they are one of the best agents in Belfast we've dealt with. Wouldn't hesitate to recommend them!

2021 - The team is very caring, friendly and responsive and I value the quality of their work as well as their communication very much. Questions are answered straight away and if there is a problem it is resolved as soon as possible. The preparation and support I received made moving in less complicated and helped me to settle in fast! Great service quality - I can absolutely recommend them, if you are looking for a new place.

2021 - 2nd year renting from F5 properties, very positive experience. Christine has been very helpful and any of the few issues have been resolved quickly. Would definitely consider renting from F5 again in the future.

2021 - Brian and Christine carried out everything so smooth from the beginning of tenancy till we moved out. Much appreciate the professionalism and communication. All the best guys.

2021 - I appreciate the work F5 property limited doing.They help people with renting the house .I can say they are approach able, kind and professional.Me being new to Belfast they made me so comfortable with their good quality service..Quick response for all the queries I had .
I would highly recommend my friends to select them for their search,coz they are indeed helpful and responsive .
Many thanks to the team of F5 property limited.Speacial thanks to Christine.

2020 - I have now rented with F5 twice in the past 5 years and I cannot recommend them highly enough. Every accommodation i viewed with them was of great quality in good locations at very reasonable prices. Anything we ever needed while living at their accommodation was always sorted very quickly and I am extremely pleased with my experience. If i am ever looking accommodation in Belfast again I will 100% be contacting Brian and Christine first! :)

2020 - I rented from F5 Property for over 3 years and have had a brilliant experience. Being new to Belfast, Christine was so lovely and a pleasure to deal with. The tenancy agreement and maintenance reports are so easily set up and dealt with online. If I had any issues at all, they would be solved promptly. They house I rented was amazing and never had any major trouble with it. I moved out as I was moving home again to have a baby but would of gladly stayed on for another while if the circumstances were different. I would definitely recommend F5 Property to anyone looking to rent an apartment/house as they are very easy, professional and friendly to deal with. :) Thanks again.

2020 - F5 acted as my rental property letting and management agents for a period of over 10 years, while I was living and working overseas. The service this company provided was excellent. The house was occupied the entire time I was away. Repair and maintenance matters were dealt with quickly and at reasonable cost. I was sent detailed statements at the end of every month without fail and payment was always on time. Recently, I asked F5 to provide me with a number of high quality A2 size photo prints of my property and I am delighted with the results. I highly recommend this company for all-round quality of service.

2020 - Highly recommend F5 Property. Having arrived in Belfast seeking an apartment, they were very quick to assist. I rented from them for 2 years and have nothing but positive things to say. My previous experience of letting agents was that they were sometimes slow to assist with issues, hard to get a hold of etc. F5 were the opposite. Christine in particular was always available via text or call, Brian was very happy to assist when required and Kieran who looked after maintenance issues was always quick to visit and find solutions. Finally, I needed to move at short notice in Nov 2019. I asked them to help out, had viewings in my apartment the following week and less than 2 weeks after initially contacting them they had my apartment let out, allowing me to move out and move on quickly. Its refreshing to have letting agents focused on providing the best experience for their clients.

2018 - F5 have been looking after properties for me for many years now and I cannot recommend them highly enough. I live overseas and have absolute confidence that all issues will be dealt with efficiently in my absence.

2018 - I had a great experience when I rented an apartment with F5 Property for one year. I have rented now for the last 6 years and have never received as good a service as I did with F5 Property. There was no problem getting in contact and maintenance issues being reported online was very handy and was always resolved very quickly. Would highly recommend.

2018 - We rented from F5 property for over a year and had a great experience. Their online maintenence reporting system was really handy and they were always quick to respond on the rare occasions we needed something done.

Christine was really helpful and always a pleasure to deal with. They were very fair in how they looked at damage to the property etc as they took photos on the first day of our tenancy to check against when we moved out.

Finally, when we were looking for a reference for a new property they were incredibly quick to respond and really helped us by doing so.

Cannot recommend F5 Property Limited enough. They have been so helpful and always available when needed. It has been a pleasure dealing with all three members of Intralet.

Thanks 

I have been a tenant of F5 Property Limited for 2 years now and cannot fault them.

Maintenance service is excellent; any issues in the property are inspected and dealt with quickly and without any hassle. I have been renting in different areas throughout Belfast for the past 8 years and renting through F5 Property Limited has been the easiest and most reliable.

F5 Property Limited provides an excellent, courteous service, which is very efficient and accommodating.

I would certainly recommend F5 Property Limited to any potential tenants seeking rental properties in Belfast. I've been with this letting agent for a year and a half now and they've continuously been really helpful from day one. For example, they converted my heating system in the apartment from Economy-7 to Gas, which I was most grateful for, and was a fantastic job too. I normally deal with Christine Flanagan from F5 Property Limited, who is a really lovely lady; very professional and always on-the-ball with anything relating to the property I rent.

What I also really like about F5 Property Limited is that they are a family-run business, and you can be assured that any jobs needing done are always responded to quickly, and efficiently carried out by their maintenance staff. Certainly the best Letting Agent/landlords I have ever come across in all my years of renting properties...

Definitely 5 Stars!